How accessible is this website?
The web application has accessibility limitations and therefore does not fully comply with the requirements of BITV 2.0.
Note: Several sections of this website are particularly accessible and largely meet the requirements of BITV 2.0.
Which sections are not accessible?
The accessibility assessment is based on the test results from May 14, 2025. The application was tested as comprehensively as possible. In particular, core functions and entry points were examined according to strict criteria and marked accordingly. As part of this review, the following sections were identified as being partially inaccessible:
Barriers:
- The document title contains a distinctive, unique designation for the respective page, but does not always name the service.
- The file format is sometimes missing for links.
- For links, the label text does not always appear in the same form in the accessible name.
This statement was created on March 12, 2026 (last updated: March 12, 2026).
Feedback and Contact
If you encounter any accessibility issues while using our website, please let us know.
Please use the “Report Accessibility Issue” form provided for this purpose.
Mediation Procedure
The Federal Government Commissioner for Matters relating to Disabled Persons operates a mediation office pursuant to Section 16 of the Federal Government Act on the Rights of Persons with Disabilities (BGG). Its role is to resolve conflicts between persons with disabilities and federal government agencies.
If you are not satisfied with the responses from the contact option mentioned above, you can contact the Mediation Office. The goal of the process is not to determine a winner or loser, but to find an out-of-court solution to the problem together.
The mediation process is free of charge, and you do not need legal representation.
Detailed information about the process can be found on the Mediation Office’s website. There you will learn how the process works and how to file a request for mediation—including in Easy-to-Read Language (german) or German Sign Language (german).
Detailed information about the procedure can be found on the Conciliation Board’s website. There you can learn how the procedure works and how to file a request for conciliation—including in or in .
You can contact the Conciliation Board at the following address:
Conciliation Board under the Disability Equality Act
c/o the Federal Government Commissioner for Matters relating to Disabled Persons
Mauerstraße 53
10117 Berlin
Phone: +49 (0)30 18 527-2805
Fax: +49 (0)30 18 527-2901
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de